An AI agent is a language model that has been given tools and permission to use them. That combination is genuinely useful and genuinely dangerous, and almost everything written about it is either sales copy or panic.
This course is neither. It is about ninety minutes, free, self-paced, and it covers the three things that decide whether an agent helps you or quietly costs you: how you brief it, what you let it touch, and how you check work that always sounds correct.
I run agents in production — voice agents that answer a phone, agents that classify and file media, agents that draft and publish. Everything here comes from that, including the parts where it went wrong.
Completing the course earns the Agent Handler badge.