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Ask Your Agent · 2 of 5

Calling your agent

Read on today's tide

Your agent can change your home page for you, by phone. Before it changes anything, it checks three things.

  1. The call comes from your own phone number, the one the village has on file for you.
  2. Your voice matches your voice print, the one you agreed to give.
  3. You read back a six-digit code it emails you. Once per call.
All three passIt makes the change.
Any one missingIt says: "I can't make that change on this call. I've filed it for review." A person reads your request.
Anyone else callingGets the time and a message taken. Nothing on your page.

To reach your agent: dial *71 from your village line, or tap Call my agent in your Cockpit's Phone tab. (See Your Agent and Your Line.)

A voice alone never unlocks your page. That protects you.

Ask Your Agent · made by Malia · Kauaʻi Digital Village